Trust is central to the acceptance and adoption of Connected and Autonomous Vehicles (CAV), but also poses a significant challenge. Reservations and distrust of this new technology are widespread. Little research exists, however, on this question and what does exist focuses mostly on human-machine interaction.
This project will approach research and interventions for trust in Connected and Automated Transport (CAT) from a new, broader perspective.
This project will investigate the trust not only of CAV drivers, but also of the general public; businesses; engineers; and policy makers. Interviews will be conducted with each group in order to capture their different perspectives on trust and distrust.
The project will also draw on specialist insights from the field of trust research to distinguish between important dimensions of trust and distrust. For instance, trust in the capability of the system to keep you safe vs. trust in the system’s “ethics”; trust in technological sophistication vs. trust in safety legislation and, information driven vs. emotion-driven bases of trust.
Finally, based on rigorous research, the project will design recommendations for increasing trust among stakeholder groups from technological, social, and legal perspectives. In this way, the project will contribute directly to a sustainable increase in trust and acceptance of CAT.
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Please contact email@example.com for further information about any of the researchers we are currently working with or find out more about our academic programme here cp.catapult.org.uk/academia