Enhancing Passenger Experience – AI in Transport Competition

Applications close 20 December

Unlock the potential of AI in transforming the UK transport sector 

The Department for Transport (DfT), in collaboration with Connected Places Catapult, recognises the transformative potential of Artificial Intelligence (AI) in shaping the future of the UK’s transport system. 

The Government has recently announced a consultation to allow the creation of an Integrated National Transport Strategy which will set out a ‘people first approach’ to getting people around the country.  

The Enhancing Passenger Experience – AI in Transport Competition will allow Small and Medium Enterprises (SMEs) to submit a use case proposal for an AI-driven transport solution that complements government objectives. 

Successful applicants will work closely with government and industry stakeholders to develop a business case and pitch deck as well as opportunities to further develop their solution.  

Competition Overview

Scope 

With a focus on passenger experience, this competition seeks solutions that complement the government’s key priorities for transport. 

In alignment with the government’s key priorities for transport, this competition focuses on how AI can enhance passenger experience across the UK’s transport networks.   

We are seeking innovative solutions in the form of use case proposals that address the most pressing challenges faced by passengers/transport users, aiming to create more reliable, efficient, and accessible transport systems.   

Use case submissions for this competition must target a critical area where AI can make a meaningful impact in transport on passenger experience.   

When submitting your application, you will be asked to select up to two of the government priorities below that your AI-driven solution best complements:   

  1. Improving Performance on the Railways and Driving Forward Rail Reform  
  1. Improving Bus Services and Growing Usage Across the Country  
  1. Transforming Infrastructure to Promote Social Mobility and Tackle Regional Inequality   
  1. Delivering Greener Transport   
  1. Better Integrating Transport Networks

Further context and background information that will assist you with completing your application can be found in our Application Guidance Document
 

Connected Places Catapult and the Department for Transport strongly recommend you read through this guidance document before submitting to ensure you best understand the scope of the competition and how to align your solution with the priorities outlined above. 

Programme Phases 

This is three-phrase programme with business support, pitching guidance and networking opportunities on offer as well as funding. 

If you are accepted onto Phase One, you will receive up to £2,000 to develop your use case into an early-stage business case and pitch deck.  

If you are accepted onto Phase Two, you will receive professional pitch training and will then pitch your solution to a panel of government representatives from the DfT. 

If you are accepted onto Phase Three, you will receive up to £13,000 to further refine and develop the maturity of your business case, you will also pitch your solution to a panel of senior transport leaders at Connected Places Catapult’s Summit event on 19 March 2025.

01

Innovation Funding

Funding to support the development of your business case, pitch deck and pitching opportunity

02

DfT Collaboration

Engage with policymakers to align your innovation with government priorities

03

Pitching Support

Access to professional guidance and coaching on how to best develop and pitch your use case

Eligibility criteria

  • Applicant Type: Must be a UK-based SME. 
  • Technological Readiness Level (TRL): Your solution must be between TRL 2-6. 
  • Commitment: Participants must be available for the competition timeline. 

How to apply

Applications must be submitted online by 17:00 on 20 December.  
 
Late submissions will not be accepted. 

Apply through the link below.

Supporting documents

Point of contact

If you have any questions about the competition or application process, please contact the Innovation Funding team at innovation_funding@cp.catapult.org.uk

events

Innovation Zero 2024

The UK's largest net-zero congress
The image shows the Innovation Zero logo, featuring a green circular icon with a white inner section adjacent to the text "INNOVATION ZERO" in bold, black letters.

Event finished: 1st May 2024

We are delighted to once again participate in Innovation Zero, and we’re contributing to a number of sessions, including: 

Andrew Chadwick, Ecosystem Director, Air Mobility & Airports, joining the Fuelling Flight: Hydrogen session on 1 May at 11:45.

Alison Young, Head of Global Investment, joining the session on Funding the Automotive Transformation, on 1 May at 12:25 in the Transport & Mobility Forum.

events

Connected North 2024

Delivering the North's Connected Future
Logo with the text "Connected North" in bold red and blue letters, featuring a small British flag atop the letter "N" in "Connected.

Event finished: 23rd April 2024

We are hosting a Digital Twin Hub session on Day 1, 22 April at 2pm, titled ‘Digital twins driving innovation in the North – Explore innovative projects that look to catapult the North of the UK into a bright digital future’. Join Nury Moreira, Community Manager of Digital Twin Hub, and other speakers for an inspiring conversation.

events

UKREiiF 2024

The UK's Real Estate Investment & Infrastructure Forum
Logo of UKREiiF with the Union Jack flag. The text reads, "THE UK's REAL ESTATE INVESTMENT & INFRASTRUCTURE FORUM.

Event finished: 23rd May 2024

This year, we are proud to host our own Pavilion, a place designed to showcase real innovation, and provide opportunities to connect with thought leaders, and UK and global peers.

To review our full Agenda of sessions and activities taking place over the three days and plan your visit, please head to the UKREiiF website > Programme tab > Download Programme or > Click on the Connected Places Catapult Pavilion dot to browse online.

Make sure to visit our Pavilion in Pavilion Square, we look forward to connecting with you in Leeds!

events

Interchange 2024

Be the Change
Promotional banner for "interchange" conference, incorporating TIP Live & STB Conference, takes place on 27-28 February 2024 at Manchester Central, with Google Cloud. Topics include connected transport and infrastructure.

Event finished: 28th February 2024

Paul Wilson, our Chief Business Officer, is participating in the keynote panel titled ‘Transport as the key to people-centric, accessible, and sustainable urban spaces’ on 27 Feb, from 13:10 on the Keynote Stage.

Justin Anderson, Director of Digital Twin Hub, is delivering a presentation on connected digital twins as part of Interchange partner event Transforming Infrastructure Performance (TIP) Live, also on 27 Feb.

Come find us on the show floor and connect!

Register using code CPC24.

events

Open and Agile Smart Cities (OASC) Conference 2024

Become better connected
Logo of Open & Agile Smart Cities featuring stylized black and white circular patterns above the text "OPEN & AGILE SMART CITIES.

Event finished: 17th January 2024

We’re delighted to participate in the Open & Agile Smart Cities Conference. Make sure to visit our Connected Places Catapult stand on the show floor and to join the sessions our experts are participating in over the course of the two days.

articles

Award win for project deploying drones and advanced AI

Consortium scoops prestigious award for research and development at robotics ceremony
A group of people in formal attire stands on a stage holding an award. A large screen behind them displays the text "The R&D Innovation Award" and "Winner: InDePTH - Intelligent Drones Port and Highways.
articles

Award win for project deploying drones and advanced AI

Consortium scoops prestigious award for research and development at robotics ceremony
A group of people in formal attire stands on a stage holding an award. A large screen behind them displays the text "The R&D Innovation Award" and "Winner: InDePTH - Intelligent Drones Port and Highways.
articles

Award win for project deploying drones and advanced AI

Consortium scoops prestigious award for research and development at robotics ceremony
A group of people in formal attire stands on a stage holding an award. A large screen behind them displays the text "The R&D Innovation Award" and "Winner: InDePTH - Intelligent Drones Port and Highways.
articles

Award win for project deploying drones and advanced AI

Consortium scoops prestigious award for research and development at robotics ceremony
A group of people in formal attire stands on a stage holding an award. A large screen behind them displays the text "The R&D Innovation Award" and "Winner: InDePTH - Intelligent Drones Port and Highways.

‘Intelligent Drones for Port and Highways Technology’ (InDePTH) – a project developing and trialling an innovative approach to the monitoring and control of critical national infrastructure – was recognised at the 2023 Robotics and Automation Awards in London.

Nominated for two awards, InDePTH won the award for Best Research & Development Innovation at the ceremony, held at the De Vere Grand Connaught Rooms.

Connected Places Catapult, alongside Associated British Ports (ABP), Kier Transportation, RoboK and HeroTech8 is part of the InDePTH consortium being led by BT. The consortium is focused on using automated drone technology and advanced AI techniques to create an efficient, low-carbon and cost-effective solution for infrastructure management.

The project aims to trial ‘beyond visual line of sight’ BVLOS flights using automated ‘drone-in-a-box’ technology to regularly survey large infrastructure estates.

The imagery collected from the drone missions will be used to create digital models, and state-of-the-art machine learning will automatically extract insight from the collected imagery; insight that can be used by end users in near real-time.

Project trials are centred around three real-world use cases for ports and highways developed by ABP and Kier, including landside port operations and management, marine operations and highway safety and defect inspections.

“I’m delighted that the Project InDePTH team has been recognised for their excellent work at the Robotics and Automation Awards. InDePTH is an innovative and technically complex project which will revolutionise the autonomous drones service industry, by bringing agile artificial intelligence to a wide variety of customers and industry sectors.u0026quot;
Andrew Chadwick, Acting Ecosystem Director for Air Mobility u0026amp; Airports, Connected Places Catapult
“We’re delighted to have won this award which recognises the potential of InDePTH to transform the way operations are conducted in critical national infrastructure and beyond with the use of autonomous drones. One of the judging criteria for the category was collaboration and the way the partners have come together to jointly tackle the demanding use cases that InDePTH is focussing on really shone through to the judges in our presentation.”
Alistair Duke, Research Manager – Networks, BT Group on behalf of the InDePTH consortium

InDePTH forms part of the Future Flight Challenge Phase 3 programme, delivered by Innovate UK and funded by UK Research and Innovation which aims to help develop the country’s future drone economy.

Flights are taking place at the Port of Ipswich, owned and operated by ABP, to show how drones could help improve asset and inventory management, as well as oversee offshore surveillance and maritime operations.

InDePTH is also deploying drones to continuously assess the surface quality of roads within the port on behalf of Kier, in an effort to spot defects early, which – if used on highways – could improve safety and wellbeing for roadworkers.

Trials of the technology will continue over the remainder of the project, evaluating the technology against the use cases identified by ABP and Kier, and working towards developing a market-ready solution in terms of both the technology and business models.

You can find out more about the consortium partners and their role in the project on our project page and in our project video.

articles

Digital innovation for healthy ageing: social isolation and loneliness in Northern Ireland

A number of Northern Ireland institutions and organisations joined forces in 2021 to take a multisectoral approach to address social isolation and loneliness as part of Connected Places Catapult’s Homes for Healthy Ageing programme.
An elderly man points to a screen while seated in a room, with an elderly woman beside him and several people standing behind them, combating social isolation and loneliness. There are remote controls and papers on a small table in front.
articles

Digital innovation for healthy ageing: social isolation and loneliness in Northern Ireland

A number of Northern Ireland institutions and organisations joined forces in 2021 to take a multisectoral approach to address social isolation and loneliness as part of Connected Places Catapult’s Homes for Healthy Ageing programme.
An elderly man points to a screen while seated in a room, with an elderly woman beside him and several people standing behind them, combating social isolation and loneliness. There are remote controls and papers on a small table in front.
articles

Digital innovation for healthy ageing: social isolation and loneliness in Northern Ireland

A number of Northern Ireland institutions and organisations joined forces in 2021 to take a multisectoral approach to address social isolation and loneliness as part of Connected Places Catapult’s Homes for Healthy Ageing programme.
An elderly man points to a screen while seated in a room, with an elderly woman beside him and several people standing behind them, combating social isolation and loneliness. There are remote controls and papers on a small table in front.

By 2050, the percentage of the UK population aged 65 and over is projected to increase to 25%[1]. As such, there is a need to adopt more innovative approaches to reduce the risk of social isolation and loneliness, create meaningful opportunities for social connectedness, and promote a greater sense of belonging among our ageing population 

Social relationships are an important part of people’s health and wellbeing. They have the potential to increase people’s happiness, comfort, and resilience. This is especially important among older adults who are at significant risk of loneliness due to factors such as decreased mobility, limited social networks, and deteriorating health. 

In Northern Ireland, chronic loneliness affects 1 in 20 people[2]. Given the prominence of this issue in the region, a number of Northern Ireland institutions and organisations joined forces in 2021 to take a multisectoral approach to addressing this challenge as part of Connected Places Catapult’s Homes for Healthy Ageing programme. The programme aims to demonstrate the role that innovation, collaboration and a human-centred approach can play in accelerating the development of healthy, age-friendly homes and neighbourhoods. 

As one of the five location partners funded by Connected Places Catapult, the Northern Ireland consortium was made up of: 

  • Ulster University
  • Belfast City Council
  • Connected Health Innovation Centre (CHIC)
  • Queen’s University Belfast
  • Age NI
  • Public Health Agency NI
  • Health Innovation Research Alliance NI (HIRANI)  
  • Market Development Association (MDA)

Together, the consortium delivered a testbed in Belfast to test and demonstrate the impact of innovative technologies and solutions addressing social isolation and loneliness among older adults.  

A testbed is an environment for trailing innovative and ambitious ideas in real-life settings, enabling places and innovators to discover what does and doesn’t work in a safe environment before iterating and scaling up. Ten UK businesses were given the opportunity to participate in the Northern Ireland testbed, to trial and showcase their products and services, using Connected Places Catapult’s Real World Testing Framework. 

Understanding the challenge area 

The consortium set out to address the challenge areas of ‘physical and mental health’ and ‘community and social environment’ to improve the health, wellbeing and independence of older adults. The aim was to identify innovative ways of enhancing social connections among older adults living in urban and rural areas of Northern Ireland, using digital technology. 

The consortium engaged with older adults and local experts in the community to gather useful insights on the most prominent challenges facing socially isolated older adults. The testbed explored three issues: 

  • how to create tailored approaches that allow older adults to develop meaningful connections 
  • how to rebuild the confidence of older adults who have lost their social activities/hobbies due to COVID-19; and 
  • how to remove the barriers of getting online for older adults who would benefit from being digitally connected. 

Real-world testing: 10 digital solutions   

Ten businesses were selected, following an open call, to join the Northern Ireland testbed. They tested their solutions with older adults from the local community over a 1-3-month period. A few of the companies ran a ‘demo day’, which was attended by over 80 older adults, where they presented their solutions and received useful feedback on their products and services from the people they were designed to support. 

  • Thriving AI: a digital application that enables integrated care communication, coordination & monitoring 
  • Walk With Path: wearable technology with online coaching and community building around physical exercise 
  • Civic Dollars: a community currency app that encourages users to be more active by incentivising activity 
  • Ethel Care: a digital platform that supports remote care for vulnerable people 
  • Kraydel: a TV-based service that enables social connectivity and internet of things monitoring 
  • Treasured Times: an easy-to-use digital application keeping families connected 
  • Living in Fitness: health and quality of life through exercise classes 
  • Companiions: a platform providing a simple, trusted way for people to arrange support, assistance and company from a pool of local, trusted, and vetted companions 
  • Storii: a platform helping people to build life stories and connect with loved ones, 
  • Wanatok: an app that brings people together in person to talk in real-time in their current location.

Throughout the process, the businesses learnt and got advice from experts within the region, including the Loneliness Forum, Queen’s University, Ulster University, and Age NI. The opportunity to engage directly with older adults was a notable part of the testbed experience, as the businesses were able to gain a better understanding of the lived experiences of socially isolated adults in Northern Ireland, and challenge their assumptions on characteristics amendable to older adults in a digital product or service. These insights enabled them to improve or add additional functionalities, helping them improve their solution for specific user groups and cater to a wider range of end users. 

On 17th June 2022, the Northern Ireland consortium hosted a successful in-person showcase event. This event brought together local stakeholders (including community leaders, commissioners, academics, and health and social care experts) to learn more about the Homes for Healthy Ageing Programme and the innovative solutions brought forward by businesses. It was also a great opportunity to network with the businesses and hear valuable insights from the testbed.

Next steps for the consortium 

The Homes for Healthy Ageing programme was well-aligned with Belfast City Council’s Smart Belfast: Urban Innovation Framework which seeks to bring universities, businesses, local government, and citizens to collaborate, innovate and experiment using cutting-edge technologies and data science. 

The next step for the consortium is to work together to expand on the testbed learnings and insights to find ways to create new opportunities for businesses to test and scale their solutions in Northern Ireland.  

“It’s been a great experience for us in Belfast to work with Connected Places Catapult. It’s been a fantastic collaboration and we’ve all brought together various skills and energy to the project. We hope that the relationship will continue on to further projects to benefit the city and our citizens”  
Deirdre Ferguson of Belfast City Council
News

Bristol Temple Meads to become testbed for passenger tech

A multi-million pound programme will turn Bristol Temple Meads into the UK’s first ‘Station Innovation Zone’, trialling new technologies designed to upgrade passengers’ experience.
A busy train station with people walking through ticket barriers and along the platform next to a stationary train under the large, arched roof of Bristol Temple Meads.

Connected Places Catapult, the UK’s innovation accelerator for cities, transport, and place leadership, and Network Rail, have announced today (Monday 17 October 2022) that Bristol’s iconic train station is to host trials of innovative passenger technologies thanks to a new partnership between Network Rail and Connected Places Catapult.

The programme is selecting start-ups aiming to test new ways to improve various aspects of the passenger experience: from making journeys smoother with smarter ticketing, to making stations more accessible with wayfinding apps; from using AI to improve people flow, to designing better facilities using human-centred design principles.

The Catapult is directing millions of pounds of Innovate UK funding into the programme, which sees Bristol Temple Meads named as the UK’s first Station Innovation Zone. The five-year programme will pioneer the approach and plans are in place to roll out the model to other stations as it succeeds.

“We’re delighted to be partnering with Connected Places Catapult on this new programme which will provide SMEs with crucial funding opportunities and Network Rail with new, innovative ideas on how to further enhance the experience of our passengers.u0022u003cbru003eu003cbru003e“We are committed to developing Bristol Temple Meads into a world class transport hub for the benefit of our passengers, the city of Bristol and wider West of England region, so it is fitting Bristol Temple Meads has been chosen as the UK’s first Station Innovation Zone.”
Francis McGarry, Network Rail Wales u0026amp; Western region Investment Director
“Innovate UK is strongly committed to partnerships to deliver future transport systems that are connected, accessible, sustainable, and safe. So, we see this partnership between our Connected Places Catapult and Network Rail as an important step to support delivery of passenger technology for the future.”
Indro Mukerjee, CEO, Innovate UK
“Innovation is tough in any industry and rail is especially hard because of the number of assessments and permissions required. The net effect is that it takes too much time and costs too much for most small businesses to engage. Partnering with Network Rail to create a multi-year Station Innovation Zone in Bristol’s vibrant Temple Quarter will enable us to support numerous small companies in navigating these challenges and benefit passengers’ experience of the station.”
Nicola Yates OBE, CEO, Connected Places Catapult

Applications opened today for start-ups with ideas that could be trialled in the Station Innovation Zone. Passengers are likely to see the first trials beginning early next year.

This announcement of the Station Innovation Zone follows the Government’s levelling-up announcement of £95m for the Bristol Temple Quarter regeneration programme and the Catapult funding will complement the ongoing revitalisation of the station. Around £60m of the funding from Government will enable improvements in and around Bristol Temple Meads Station, including three new entrances to the station, as well as infrastructure works and new public spaces nearby.

“We are delighted that Connected Places Catapult and Innovate UK have chosen Bristol Temple Meads as the country’s first Station Innovation Zone. Temple Meads is at the heart of Temple Quarter, and the innovation funding from the Catapult, combined with recent funding of £95million Bristol secured from Government, matches our commitment to making Temple Meads and its surrounding area a world-class gateway to the city region. This is an exciting new chapter for Brunel’s iconic train station as we prepare for new sustainable homes, quality jobs and inclusive opportunities in Bristol.”
Marvin Rees, Mayor of Bristol

The University of Bristol is developing its presence in Temple Quarter near the station, recently opening the Temple Quarter Research Hub, housing the Bristol Digital Futures Institute with a large scale data-center and a sector agnostic digital twin.

u0026quot;Bristol Digital Futures institute is a cross-disciplinary research institute driving digital innovation with a focus on inclusion, prosperity and sustainability.  We look forward to working with Connected Places Catapult on the Station Innovation Zone to transform the way digital technologies are created, deployed and consumed by transport hubs such as our own railway station at Temple Meads.”
Professor Dimitra Simeonidou, Co-Director of Bristol Digital Futures Institute