Duncan is the European Vice President of Hitachi Digital Services. In this role Duncan is responsible for all client service delivery as well as developing our broader business portfolio. Duncan is a senior executive with over 30 years’ experience in the IT and BPS industry. Duncan started his career as a systems programmer for Royal Sun Alliance where he became an IT Manager developing large underwriting and CRM systems. He moved into shared services where he managed the core business and IT operations for companies including Perot Systems (acquired by Dell) and Cable and Wireless. In 2000 he joined Accenture where he became a Partner for almost 18 years. During this time, he led teams of up to 40,000 colleagues supporting the transformation and services/ IT outsource of world leading companies such as Lloyds Bank, BMW, Nissan Europe, HSBC, BP, Microsoft, British Telecom, Centrica, Schlumberger, E.On and GE. More recently Duncan was a senior Director at Capita and prior to joining Hitachi Vantara was responsible for Cognizant’s c.$800m BPO and IT transformation business across the UK/I and mainland Europe. In his spare time Duncan likes to mountain bike in Wales, scuba dive, ski and has a passion for fast cars. Duncan also supports charity work and is an active member of the Worshipful Company of Coopers (founded in 1501) where he has been a Liveryman for almost 15 years.