Project Summary
The TravelAssist project will bring together two existing technology platforms, and the knowledge and experience of TfGM (Transport for Greater Manchester) to deliver a complete travel assistance service. Currently, 40% of disabled people experience issues when travelling by train in the UK. In addition, assistance needs to be booked in advance and relies on the ability of station staff, removing an element of personal control, and spontaneity of the journey. This project will deliver an ad-hoc, real-time travel assistance service which empowers disabled travellers, opening up the freedom and benefits of public transport.
