Luckily, as we cast an eye to the future, the rail industry has a long track record of changing and adapting to society’s needs.
The first railway line in the world dates back to 1825 when George Stephenson linked the Durham towns of Stockton and Darlington. Fast forward a couple of decades, and the Great Exhibition in London saw rail make an impact on leisure travel as thousands of visitors benefitted from reduced-cost tickets included in the event admission price.
Over the following 200 years, the rail industry began to evolve organically. A simple method for getting people from A to B gradually became an ever more complex, interconnected system across multiple companies and organisations. But the inherent complexity within this emerging industry would, over time, make innovation more difficult.
Yet at its heart, rail is an industry forged in innovation and creativity. In stepping up to the daunting challenges of the 21st century, it needs to rediscover its long legacy of responsiveness if it’s to remain a cost-effective, accessible, sustainable and enjoyable form of travel. The good news is that change is happening in three important areas.