Local government teams are being asked to do more with less — while residents expect services that are as joined-up and intuitive as the best digital experiences they use every day. The problem is that many councils are still working around legacy systems that weren’t designed for modern engagement, secure data-sharing, or rapid service change.

In this Gemini call, Harpal Mattu (Munivers) introduces munivers: a new suite of solutions for local government, built on the Salesforce platform, designed to modernise community engagement, data management, and user experience — and help councils move beyond the constraints of outdated systems. 

What you'll discover:

A practical route away from legacy lock-in
How a cloud-first approach can reduce reliance on ageing systems while improving resilience and operational flexibility. 

Better engagement, better outcomes
How modern tools can support more responsive, inclusive engagement with residents — without creating extra admin for service teams. 

Data integrity and security by design
What it looks like to modernise service delivery while keeping security, scalability, and trustworthy data at the centre. 

Working with what you already have
How a Salesforce-based platform approach can integrate with other systems and digital twins (including open AI capabilities) to support joined-up services and smarter city use cases. 

Who it's for

Ideal for local authority leaders and transformation teams, digital and data leads, smart place practitioners, digital twin teams, service owners, and anyone working on resident-facing modernisation and community outcomes. .

About the speaker

Harpal Mattu is the presenter from Munivers, focused on helping local government modernise how it engages communities, manages data, and delivers services using secure, scalable cloud foundations

This is a FREE online event for Digital Twin Hub community members.

Join the weekly 30-minute Gemini call format: a short expert presentation followed by interactive q&a.

Can't attend live? All Gemini Call sessions are recorded and available to the community for continued learning.

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Part of the weekly Gemini Call series - connecting the digital twin community every Tuesday at 10:30am BST.

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