Presented by Connected Places Catapult's Managing Director for Transport, this virtual session explores how user experience operates across transport modes today and how it is expected to evolve over the next five years and towards 2050.

As journeys increasingly span multiple modes, users expect seamless, intuitive and consistent experiences from door to door, regardless of operator or sector. We will examine how the experience requirements differ across transport modes, where they align, and what this means for organisations developing products and services.

We’ll be joined by an industry expert from the aviation sector: one of the modes reinventing itself who will share insights, lessons learned, and transferable approaches for improving user experience across transport.

Five innovators from the Transport Research and Innovation Grants (TRIG) alumni community will pitch their solutions, demonstrating how today’s innovations are already tackling these challenges.
Find out more information at the TRIG Programme webpage.

Alongside this future‑focused view, the session will offer practical guidance on how to respond to these market needs—highlighting the main players shaping the ecosystem, where buying decisions sit, and how to effectively position and sell solutions into the transport industry. 

Agenda overview

• What the future of : Multimodal user experience looks like? (15 minutes)
  Sameer Savani, Transport Managing Director, Connected Places Catapult
  
• Pitch presentations from 5 innovative solutions developed as part of TRIG (20 minutes)
  
• Stakeholder landscape and Tips for Innovators new to the Transport sector (10 minutes)
  
• Overview of the TRIG programme and Q&A ( 15 minutes)

Speakers

Sameer Savani

Sameer Savani is Managing Director of Transport at Connected Places Catapult, focusing on innovation, sustainability, and social value. With experience in Government and industry, he combines technical expertise, leadership, strategic vision, and commercial acumen.  

As Vice President for the Global Technology Centre (GTC), a £32m joint investment between GKN Aerospace and the UK Government, he shaped strategy, structure, and culture, driving technological advancement and fostering a highly engaged team.  

At the Aerospace and Defence Knowledge Transfer Network (A&D KTN), he launched the UK's first National Aerospace Technology Strategy, laying the groundwork for the Aerospace Technology Institute. Before GKN Aerospace, he was Head of Innovation and Engineering at ADS, influencing government policy and industrial strategy for the UK's aerospace, aviation, and defence industries.  

Emma Hannah

Emma Hannah is the Group Director of Customer & Strategy at Manchester Airports Group focussing on developing MAGs Group and business strategies, alongside enhancing the experience for customers of MAG’s three UK airports and it’s services world-wide across the sector.  Emma’s background covers Corporate Finance, M&A, Business Development, Strategy and Change, with senior roles in banking, professional services and in industry. 

Emma has spent much of her career in Retail and Consumer with time in both public and private sector Healthcare, Travel and Financial Services.  Recent roles include Director in PwC’s Retail & Consumer strategy consulting practice in London and Manchester, followed by Group Vision, Strategy & Transformation Director at Co-operative Group and latterly interim Group Director of Strategy & Transformation at Saga Plc. 

Emma joined MAG in 2025 to help ensure Customer Experience is at the heart of the Group’s strategy and plans for the coming years, improving customer journeys and creating effortless travel experiences for MAGs more than 65 million customers. 

For any further questions, please feel free to contact the team at TRIG@cp.catapult.org.uk