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Future of Standards – User Research: Celebrating World Standards Day

DATE : 14 October 2020
LOCATION : Online Event
START TIME : 10:00 am END TIME : 11:30 am

What is a standard? Are they really useful? Where can I find them?

If you have ever asked any of these questions in your daily job, then this Show & Tell session is the one for you.

There are more than 96,000 standards available (source: British Standards Online). They cover almost all business fields and work areas. Some of them are compulsory and others aren’t. Some are for free while other are more difficult to find. From our research we have found that many people know they are important but are not really sure how to use them.

In this one and half hour session we will introduce the standards world and share initial findings from research we have been doing on ‘The Future of Standards’ to identify the user challenges with standards including analysing possible futures to investigate solutions for how standards could be made more accessible to users. Finally an interactive dedicated session will give the opportunity to have your say. The S&T is open and for free.


  • Erin Walsh – Director of Built Environment, CPC
  • Gavin Summerson – City Standards Team Lead, CPC
  • Merijn DeBeen and Grit Hartung – Human Centred Design Team, CPC


10:00 – 10:40 – Presentations from speakers

10:40 – 11:00 – Guest speaker

11:00 – 11:25 – Questions from Audience

11:25 – 11:30 – Event wrap up

11:30 – Event close